Simply Business

What Is Simply Business?

Simply Business is an online insurance broker that helps small business owners find and buy business insurance. Instead of being a regular insurance company, it works as a digital middleman—you answer a few questions online, and Simply Business shows you quotes from different insurance providers so you can pick the right one for your business.

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Started in 2005 in the United Kingdom, Simply Business now operates in both the UK and the United States. It has helped over one million small businesses and landlords find insurance that fits their needs.

How Simply Business Helps Small Businesses

Small businesses often need different types of insurance—like public liability insurance, professional indemnity insurance, employers’ liability, or equipment cover—depending on what they do. Simply Business makes it easier and faster to find suitable coverage online.

Instead of contacting many insurers individually, business owners can:

Get a quote in minutes
Compare prices from multiple insurers
See different options side by side
Buy and manage the policy online

This process can save time and make it clearer what coverages are available.

What Types of Insurance Does Simply Business Offer?

Simply Business provides insurance for many business needs. Some of the main types include

Public Liability Insurance

This protects your business if a customer or member of the public is injured and you’re held responsible.

Professional Indemnity Insurance

Good for service-based businesses—it protects you if a client claims you gave bad advice or didn’t do your job properly.

Employers’ Liability Insurance

Required in some places if you have employees. It covers claims linked to staff injuries or illness at work.

Landlord Insurance

For people who rent out property and want protection for buildings, contents, and loss of rent.

Simply Business connects you to policies from many major insurance companies, so you can compare different options before you decide.

How Simply Business Works Online

The process is simple:

  1. Answer questions about your business—such as what you do and where you operate.
  2. Get tailored quotes from top insurers.
  3. Choose your coverage and buy the policy online.
  4. Receive your documents by email.

You can also log into your account later to manage your policy, add extra cover, or renew your insurance.

Many customers say the website is easy to use, and you often get quotes much faster than going through traditional brokers.

Benefits of Using Simply Business

Here are some key benefits for small business owners:

Fast Quotes

You can compare insurance prices in just a few minutes.

Online Process

No need to visit a physical office—everything is done online or over the phone.

Expert Support

Licensed agents are available to help answer questions if you’re unsure what insurance you need.

Tailored Policies

Coverage is adjusted based on your type of work and risk level.

Wide Choice of Insurers

Simply Business works with many insurance companies, offering flexibility and choice.

These benefits help small and microbusiness owners feel confident they are choosing the right protection.

Customer Reviews and Reputation

Simply Business has mostly positive reviews, but experiences vary:

Positive Feedback

✔ Many customers find the site easy to navigate and the quotes quick to generate.
✔ Some reviewers praise the helpful staff and the speed of setup.
✔ Many users appreciate that quotes and policy documents are delivered electronically, saving time.

Challenges Reported

✘ Some users say the claims process can be slow or confusing.
✘ A few customers feel customer service could improve, especially when dealing with claims or support after purchase.
✘ On review sites, there are mixed experiences, especially with handling renewals or support calls.

Overall, average review scores sit in the good to excellent range, but your experience may vary depending on communication and support.

Who Is Simply Business Best For?

Simply Business is ideal for:

Small business owners who want fast online quotes.
New entrepreneurs needing simple insurance options.
Freelancers and sole traders looking for basic liability protection.
Landlords who need landlord insurance alongside business cover.

It works for a wide range of trades, from plumbers to accountants, designers, and dog walkers.

However, if your business has complex risks or special coverage needs, you may still want to speak to an experienced independent broker.

Things to Keep in Mind

Before choosing Simply Business, here are a few honest points to consider:

🔹 Not an insurance company—it connects you with policies from other insurers.
🔹 Claims handling is done by insurers—Simply Business may help you find the policy, but the insurance company is responsible for paying claims.
🔹 Service quality varies—like many brokers, customer support experiences can differ depending on staff and timing.

Knowing these details helps you make the best choice for your business.

FAQs

1. Is Simply Business legitimate?

Yes—it is a recognized online insurance broker operating since 2005 with over 1 million customers worldwide.

2. Do I get insurance directly from Simply Business?

No—Simply Business helps you compare and buy insurance from other trusted insurance companies.

3. Can I get a quote instantly?

Yes—most users can get tailored quotes online within minutes.

4. Is customer support available?

Yes—licensed agents are available by phone and online to help if you have questions.

5. Can I manage my policy online?

Yes—you can log in to your account, download documents, and update details online.

6. Does Simply Business work in the UK and US?

Yes—it has operations and offices in both the UK and the United States.

7. Are there good reviews?

Most reviews are positive, with many customers praising ease of use and pricing, but some report challenges with support or claims.

8. Do they cover many trade types?

Yes—Simply Business can provide quotes for over 1,200 trade types, including many small business roles and landlords.

Conclusion:
Simply Business makes it simple and fast for small business owners to find and buy insurance online. It offers tailored quotes from trusted insurers, support from licensed agents, and a choice of coverage types. While many customers are satisfied with its easy process and competitive pricing, experiences may vary—especially when dealing with claims or policy support. Overall, it is a good starting place for small businesses looking to protect themselves and focus on growth.

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